Merchandise Exchanges and Returns
In the unlikely event of a manufacturing fault please return the faulty item within 14 days of delivery along with a note describing the fault. Returns will not be accepted for garments that display general wear associated with frequent use over time. Upon accepting a return we will offer a credit, replacement pair or refund.
We understand that ordering over the internet can be difficult when it comes to sizing. We have sizing information which should be used as a guide for purchasing our products. If you still find on receiving your order that the item does not fit,
please contact us within 14 days of purchase.
You will need to let us know which pair you ordered and what you would like to exchange it for so we can check if we have it in stock and we can put it aside for you. You are responsible for the postage costs to return the item to us. We will send the exchange on safe return of your item at no extra charge by ordinary mail. If you wish to have your return sent via Express Post you will be charged for this postage or please include a return satchel with the item to be exchanged. We only cover the cost for one exchange, any further exchanges will incur a postage charge. If a different print or style is requested, or you change your mind, or you believe the style is not flattering on you, to exchange the item, postage charges will apply. Swing tags must still be attached to the garment. Worn or damaged garments will not be exchanged.
We will not refund garments unless we have sold out of an item ordered or the item is faulty.
We will not refund just due to change of mind or fit not flattering.
Credits can be held for future purchase.
DELIVERY WITHIN AUSTRALIA
All deliveries in Australia are sent by the Australia Post Express Post network. Next day delivery is subject to the Australia Post delivery network. Deliveries to areas outside the network are made on a priority basis.
To provide added security we strongly recommend you provide a business or post office box address for delivery.
Postage charges will be applied as follows:
500 grams or less: $7.00
Over 500 grams: $11.00